The debate continues to rage about the usefulness and sustainability of email – a recent survey of 2,600 US workers shows that people spend half their workday dealing with email. Originally created as a quick, efficient and simple way of communication, it’s now becoming more of a document management system.

Keeping up with complex threads takes time and is often used to create a web of ‘busyness’. Copied in by everyone from everywhere with numerous attachments, it’s often difficult to work out what action one should actually take.

Employees email their managers and managers email their bosses frequently to prove worthiness, opinion, value and inclusion.

‘No, e-mail is not dead, but it should be” says Paul McTurk, consultant at Ernst & Young.

What’s your view?

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